Keep Patients Committed to Their Full Care Plan
Patients frequently drop off after 3-4 sessions once acute pain fades. SpinaDesk proactively identifies delayed rebookings and sends empathetic SMS nudges to safeguard clinical outcomes and clinic revenue.
How Care Plan Retention Works
Protecting patient clinical outcomes from start to stabilization.
Care Plan Prescribed
Practitioner sets a target protocol (e.g. 10 decompression/stabilization sessions, 1 visit every 7 days).
Adherence Monitoring
SpinaDesk tracks completed sessions and flags patients whose last visit exceeds the target frequency without a future booking.
Proactive Clinical Nudges
An automated SMS is sent directly from their treating practitioner, emphasizing the importance of stabilization to prevent relapses.
Seamless Rebooking
Patients receive a direct one-click link or reply to book their next appointment, resuming their treatment continuum.
Engine Capabilities & Guardrails
Custom Protocol Goals
Supports configurable visit targets (e.g., 6, 10, 12 sessions) and visit frequency intervals.
Empathetic Tone of Voice
Messages read like a personal check-in from their doctor, not cold administrative marketing.
Spam Prevention Controls
Configurable maximum nudge caps (e.g., max 2 nudges) prevent message fatigue.
Care Plan Progress Tracking
Visual dashboard tracks active, completed, and revived care plans across your patient base.
Help more patients complete their recovery journey
Set up Care Plan Retention in minutes and stop losing patients mid-treatment.