Never Miss a New Patient, Day or Night
Prospective patients in acute pain search for help outside clinic hours. SpinaDesk instantly responds to after-hours inquiries, missed calls, and web chats, triaging their symptoms and securing the consultation.
How 24/7 Lead Capture Works
Capturing patient demand before they call your competitors.
Inbound Lead Enters Pipeline
A prospective patient calls while lines are busy, texts your clinic number, or submits an inquiry on your website widget.
Instant Automated Outreach
Within 30 seconds, SpinaDesk dispatches an empathetic SMS welcoming them and asking how your clinic can assist their condition.
Symptom Categorization
Patient details their condition (e.g. acute lower back pain, sciatica, neck spasm). SpinaDesk categorizes urgency in the dashboard.
Immediate Consultation Booking
The lead is routed directly to the next available initial consultation slot with the appropriate practitioner.
Engine Capabilities & Guardrails
Missed Call Text-Back
Instantly sends an SMS when a caller disconnects without reaching front-desk staff.
Clinical Symptom Triage
Categorizes inquiries by symptom (lumbago, sciatica, posture, sports injury).
Emergency Red Flags Filter
Compliant disclaimer instructs patients with medical red flags (loss of sensation, trauma) to contact emergency services.
Lead Qualification Dashboard
Live kanban board shows incoming leads, symptoms, contact history, and booking status.
Capture every high-intent new patient inquiry
Put after-hours lead capture to work for your clinic tonight.